Services for All Guests' Needs

Accessibility

Designed to offer every traveler a relaxing, artful retreat in the heart of downtown Tacoma, Hotel Murano furnishes a variety of ADA-compliant Accessible Rooms, thoughtfully crafted to meet the needs of guests who require mobility, hearing and vision accessible accommodations. Ranging from 350-1100 square feet of space, and with options for sumptuously comfortable King or Two Double Beds, you’ll be sure to wake up inspired. In addition to ADA features designed to make your stay in Tacoma as comfortable and carefree as possible, such as accessible roll-in shower (some rooms), grab bars in the bathroom, 35-inch clear passageways in the doorframes and vibration pads and door knock strobes, each room is stylishly and thoughtfully decorated with modern, elegant touches, like colored glass accents and richly glossy hardwoods. All guests of our Accessible Rooms enjoy our welcoming  amenities, including our Ice Cream Social, Well+Fit kits and free Wi-Fi

Property Accessibility Features

  • Street-level public entrance
  • Accessible public entrance to food and beverage areas
  • Accessible entrance to meeting room area
  • Accessible elevator to fitness center
  • Accessible parking spaces

Room Accessibility Features

  • Roll-in shower
  • ADA phone kits with strobes
  • Closed captioning available on televisions

Accessible Rooms

Hotel Murano is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. We engage in efforts necessary to meet online usability and web page design requirements recommended by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines 2.2.

ACCESSIBILITY STANDARDS

For the purposes of this policy, Hotel Murano will use the Worldwide Web Consortium’s Web Content Accessibility Guidelines version 2.2, Level AA Conformance (WCAG 2.2 Level AA) as “the Standards.” We use software tools to regularly test and evaluate the accessibility of our website and to make improvements by partnering with National Compliance Group.

Recognizing the ongoing evolution of current web content and technologies, National Compliance Group will continue to test Hotel Murano on an ongoing basis for accessibility and report accessibility issues for this website. Any features found to be inaccessible will be addressed in a timely manner.

THIRD PARTY SITES

Throughout this website, we make use of different third-party applications and websites. These applications and websites, which are not controlled by Hotel Murano, may present challenges for individuals with disabilities that we are not able to control or remedy.

ACCOMMODATION

If you encounter any page on our site that presents a challenge for individuals with disabilities, please submit your feedback. Please contact us here or call us at (253) 238-8000